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Dear MilosPlease kindly provide your account ID in order to investigate. Please help with the casinos that give you the opportunity to play free slots without putting money if you win what happens you can claim the winnings or not In the end, you just don’t give me my money and just hold me up, I’ve probably already written to the support more than 10 times and they always say the same thing, I should wait a few more days, but I’m sure they will would tell me the same thing a year from now.
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- It’s simply because they need to have some payment method (that belongs to you) registered in their system.
- Dear DzalilShould you require any personal information – please address the issue to support and GDPR officer.
- Also, please feel free to make an official claim at casino guru/directly to the game provider.
Please mind, casino and slots themselves – is a game of chance. Had to wait forever for the money at Vulkan and the support is simply a bot that always writes the same thing. Rip off side, you pay out but you can still use the money to play.
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Please tell me – was your account blocked or something? Would you please let me know part of your e-mail on the Site so that we could identify you / or feel free to make a complaint, will investigate in no time. Actually the Vulkan Vegas bonus is undoubtedly the best no deposit bonus but it is useless if you do not get paid the money Although the coupon had a withdrawal limit of 500 usd. For three months there was a check and every day I was offered to play.
I would like to play there again, but first I want to have all of my winnings … These are sometimes very long processes, but I still believe you’ll eventually get the money. The casino must have some kind of proof that the money has flowed back to them …. The next 500 € have just been paid out by the casino, this time without being asked, half is there … As you can see on the Saskia’s case, it seems that the casino started paying the money, so I believe your case will be similar. I checked with Visa yesterday and they don’t care where the money comes from, they don’t block any incoming payments.
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Please kindly make a complaint at CasinoGuru or provide me with part of your e-mail, so that I will be able to identify you. Many casinos require you to make a deposit before you withdraw for the first time. It takes time, but you should eventually get the money. It is 1058 euros, but the money is not paid to me, which is very frustrating for me because I am in a not so good financial position and can use every cent. Once the money return onto your gaming account, please create a new request immediately.
- I checked with Visa yesterday and they don’t care where the money comes from, they don’t block any incoming payments.
- I registered for the first time at an online casino, Vulkan Vegas, on November 3rd, 2020.
- Dear FateStayWe are truly sorry about the issue.
- As a licensed casino, we are committed to ensuring fair play and transparency.
- Dear HuuThank you for your feedback.
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I quickly earned over € 5,000 in real money. Dear T DThank you for your detailed feedback — and we’re truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity. We are sorry you lost the funds, may we ask if anyone pushed you to continue playing? The website clearly states, that it operate within the Curaçao jurisdiction, and in addition during registration and every time during log in you accepted this fact and agreed that you are fully aware. Dear Guy from GermanyThank you for the feedback!
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Can you please provide your account ID in order to monitor? 1) Can you please provide your account ID in order to investigate? Since Vulkanvegas is only an operator, we do not produce games, or have an influence on game outcome. Also, please feel free to make an official claim at casino guru/directly to the game provider. Dear SabrinaIn that case, please provide an official response from your bank to our support.
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Please kindly provide your account ID and the disputed transaction ID. Hello MarcSorry you faced issues.Can you please provide your account ID in order to investigate? They also need to wait until they get a reply from the payments provider, then the provider contacts the casino payment department and then finally a customer support agent contacts you. The casino needs to track the payment and credit the money back to your casino account. Really, the money is no longer recorded on my balance and the bad thing is the bank from the casino would have to make an inquiry but the support does not care. Your request will be handled in accordance with our responsible gaming policies.Please note that all games operate with certified RNG technology and outcomes are random; deposits do not guarantee wins.If you wish to proceed with permanent self-exclusion, please contact our support team via official channels so it can be applied immediately.
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Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games. Dear DzalilWe understand that losing streaks can be frustrating, but we assure you that all games operate on independently certified RNG systems, ensuring fair and random outcomes. Veryfication process took over 3 weeks , when ye got involved it was sorted same day 🙂 update to follow once money gets to my account …
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Dear HuuThank you for your feedback. Dear Stefan Thank you for the feedback! Can you please share your account in order to investigate? Dear Tsi Congrats on your win! We wish you luck and huge wins! Dear annemarie Thank you for you for your feedback!
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Can you tell us more about your issue? Hello B FantasticThank you for the constructive feedback! KYC is an important part of any licensed casino. Hello Slavisa Thank you for your feedback! Hello Andreas Could you please explain your issue in more details?
We kindly ask you to request the withdrawal once again. Looks like there is bank-related issue. The casino cannot control the game outcome. But we’d like to assure you, you will definitely get the money, just like previously you did 43 times.
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You won and there’s no sign the casino wouldn’t like to pay you. I told them that their terms and conditions stipulate that up to 5,000 € should be paid out within 5 working days. I also sent an email to support, but got no answer. After annoying me several times, Olga wrote to me that the finance department wanted to hurry … Then you can start discussing another payment method etc. Daniel could intervene and speak to the casino …
Are you 100% certain you play at a legit vulkanvegas website? Can you please provide your account ID in order to investigate? All withdrawals are approved according to T&Cs of the https://vegascasinos.co.in/ casino. Dear Tobias According to our records, all the withdrawals were completed. Our games operate under strict regulations to maintain fairness.
3) Would you like to make a claim directly to the game provider? The money was credited onto your account. Also, please feel free to make an official claim at CASINO GURU/directly to the game provider. Hello Tamer, againPlease let us know if you’d like to know how the games work, and what RTP is. RegardsHello TamerPlease let us know if you’d like to know how the vegas casino app download apk games work, and what RTP is. Would you like to make a claim to a game provider directly?